2. RESERVATIONS AND PAYMENT
A binding contract between you and HAL only exists when a deposit of 60% of the total cost of the safari has been paid by you. The remainder is payable 35 days before commencement of our services. If payment is not made by the due date, we reserve the right to treat booking as having been cancelled by you, and apply cancellation charges as set out in paragraph 3(a) below.

3. CANCELLATION
(a) BY YOU
HAL must be notified of cancellations in writing. If notification is received 21 days or less before commencement of your services, a cancellation fee of 25% of the price of these services is payable. If notification is received 7 days or less before commencement the cancellation fee payable is 100% of the price.

(b) BY US
While doing our utmost to avoid it, we must reserve the right to cancel arrangements. If this should happen (other than due to your default in paying) we will offer the choice of an alternative arrangement (paying or receiving a refund in respect of any price difference) or receiving a full refund of all monies paid. If an arrangement is cancelled because an insufficient number of people have booked a scheduled tour, notification will be given no less than 14 days before commencement of our services. If we are forced to curtail a tour after departure due to circumstances amounting to ìForce majeureî, we regret we cannot make any refunds or pay any compensation or be responsible for any costs or expenses incurred by you as a result.

4. CHANGES & ALTERATIONS
We reserve the right to make changes to website (brochure) details and holiday arrangements both before and after your booking is made. Most changes will be minor. If we have to make significant changes to an arrangement, you will be notified at the earliest possible opportunity. In such cases you will have the choice of either accepting the change or booking alternative arrangements (paying or receiving a refund in respect of any price difference) or cancelling your holiday or receiving an immediate full refund of all monies paid.

5. FORCE MAJEURE
"Force majeure" means those circumstances where the performance of our contract with you is prevented or affected by reasons of war, threat of war, strife, industrial dispute, governmental actions and all similar events beyond our control. In these circumstances, we shall not be liable to pay any compensation or otherwise be responsible for any expenses or losses you might incur where we are forced as a result to cancel, delay, curtail or change your arrangement in any way or where the performance or prompt performance of our contractual obligations is prevented or affected.

6. LIABILITY
(a) Quality
We accept responsibility should the services which we are contractually obliged to provide prove deficient or of not of a reasonable standard including where this is due to acts and defaults of our employees, agents, suppliers and sub contractors.

(b) Death, personal injury or illness
We accept responsibility should you or any member of your client's party suffer death, injury or illness as a result of any failure to perform or Improper performance of any part of our contract with you by our employees, agents, suppliers and sub contractors providing they were at the time acting within the course of their employment except where the failure to performance was due to: their own acts and/or omissions those of a third party not connected with the provision of your arrangement and which were unforeseeable or unavoidable or an event which either MSL or the supplier of the services in question could not have foreseen or forestalled even with all due care.
It is a condition of accepting liability that we receive any claim in writing within 28 days of the end of our services under the contract and, where any payment is made, that you will assign to MSL or our insurers any right you may have to pursue any third parties in relation to the claim and provide us with your full co-operation.

(c) Carriers
In respect of air. Sea and rail carriers, land vehicle and hotelkeepers our liability is in all cases limited as if we were carriers/hoteliers within the appropriate international conventions. Furthermore, all transport is provided subject to the relevant carrierís conditions of carriage, some of which may limit or exclude their liability to you, often in accordance with international conventions.

(d) General
Please note our responsibilities and obligations apply only in respect of those services, which we agree to arrange or provide on your behalf. We cannot accept any liability for any services which you arrange on your own.

7. DELAYS
All outward or homeward points of departure should be read in relation to the services which we have been contracted to provide and not any flight or other travel arrangement which may have been added on.

8. COMPLAINTS
Should a problem occur, please advice both HAL and the supplier of the service in questions immediately as most problem are resolved most easily on the spot. Should you remain dissatisfied, please write to us setting out the complaint in detail within 28 days of the end of our services under the contract. We cannot accept responsibility for any complaints, which are not notified entirely in accordance with this clause.

GENERAL INFORMATION

Entry and Health Regulations
Visitors must be in possession of valid visa and health documents on arrival in Kenya and /or Tanzania. Different regulations are applied according to nationality and country of origin and these should be checked with the nearest tourist office or diplomatic mission. Diplomatic mission/Kenya Embassy or inoculation centres in the country of origin will provide information and advice on health regulations and recommendations.

Customs and Exit Regulations
Personal effects, film and camera may be imported temporarily free of duty. However, a customs bond may be required in connection with professional video equipment, tape recorders, radios, musical instruments and souvenirs from other countries, to ensure goods can be re-exported. Firearms need a special permit, which must be obtained in advance. Excess baggage is strictly monitored and charges are very expensive. Customs officials normally inspect baggage on arrival and departure.

Currency
Currency country regulations prohibit the export of local currency. There is no restriction to the amount of foreign currency a visitor may import. Only authorised dealers are allowed to exchange money. Kenya and Tanzania currencies are -inter-changeable.

Medical Advice
Kenya and Tanzania enjoy a healthy; invigorating climate and visitors need feel no concern for their general health during their stay. However, malaria is endemic in certain areas and anti-malaria medication should be taken according to prescription recommendations. Visitors requiring special medication should pack sufficient supplies in their hand luggage. Chemist shops are well stocked, but the name of the generic medication may not be readily available. Tap water is considered safe in Nairobi .On Safari, you are provided with flasks of filtered and purified water, which is also available throughout Kenya.

Security
Visitors should take the same care as they would normally take in any other destination worldwide. Keep a close watch at your handbags, wallets and cameras when walking in crowded places. Avoid walking at night and place valuables in safe deposit boxes at hotels and lodges.

Supplements
A supplemental charge will be applied to all tours operating between 16 December and 03 January each year.

Departure Tax
Airport departure tax is not included and is payable by the client in foreign currency only in Tanzania, and in either foreign currency or shilling in Kenya.

Hunturs Adventures Tours
All of our tours in this web site are based on hotel or tented camp accommodation and such require little effort. However, Africa is, for the most part, an underdeveloped region. It is therefore important for you to understand and accept that even the most meticulously planned arrangements can go wrong and that conditions can dictate that there may be moments of discomfort and delay. Clients booking any of the arrangements in our tariff implicitly accept the above and make any such booking subject to the booking conditions and this general information. It is our policy to constantly review the services of the handling agents, hotels, lodges and camps we use, but we cannot be held responsible for the results of delays and alterations other than in those circumstances outlined in the Bookings Conditions.

Special diet and Needs
In the case of special dietary needs or facilities for the disabled, please let us know of these requirements at the time of making the booking.

TOUR COST INCLUDES
Accommodation:
First class game lodges tented camps and five star hotels in case of luxury Safari. In case of camping, single or two-man tent is provided.

Meals
Full board (breakfast, lunch and dinner) on safari each day, except in main towns where the meals plan is specified in the tour outline.

Transfers:
All tours start and end with transfer from and to the airport, whether in Nairobi or Mombasa.

Transport by road:
Individual seats in safari microbuses.

Transport by air:
Based on scheduled internal air services in single or twin engined aircraft inclusive of domestic airport services charge.

Guides:
Services of qualified and caring English speaking driver/guides, some of who speak other languages. If required we can offer services of extremely quialified and experienced wildlife guides.

Taxes and Fees:
All government taxes, hotel levies and services charges Entrance fees to parks reserve and museums.

TOUR COST EXCLUDES
Porterages tips to game rangers or local guides, incidental tips to hotel /lodge, bar and waiting staff, gratuity to English speaking driver/guides, personal items such as laundry and drinks. International flights airport departure tax.